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Last Updated: 20 October 2026
At Mahal Jewels, operated by Suvarnim Mahal Jewels LLP, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose and protect your information when you visit our website, https://mahaljewels.com, make a purchase, contact us or use our services.
By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.
We may collect the following categories of information when you interact with Mahal Jewels.
Full name
Mobile number and email address
Billing and shipping address
Information provided through contact forms, enquiry forms or customer support
Information required to process orders, deliveries, returns and refunds
Jewellery products purchased or enquired about
Order history and order reference numbers
Payment status and transaction details
Delivery and shipping information
Payments may be processed through third-party payment gateways. We do not intend to store complete payment card details, CVV numbers or other sensitive payment credentials on our website.
When you visit our website, certain information may be collected automatically, including:
IP address and browser type
Device and operating system information
Pages visited and time spent on our website
Referring website and browsing activity
Cookies and similar tracking technologies
We use your information for legitimate business and customer service purposes, including:
Processing and fulfilling orders
Arranging shipping, delivery, returns and refunds
Confirming purchases and sending order updates
Responding to enquiries and providing customer support
Communicating information about products, offers, events and promotions, where permitted
Improving website functionality, user experience and product selection
Preventing fraudulent transactions and protecting website security
Maintaining business records and complying with applicable legal and regulatory requirements
We will not use your personal information for unrelated purposes without an appropriate legal basis or consent where required by applicable law.
Mahal Jewels does not sell or rent customers’ personal information to third parties.
We may share relevant information with trusted third parties when necessary to operate our business, including:
Payment service providers: To process payments and refunds.
Logistics and courier partners: To deliver orders and manage shipment tracking.
Website hosting and technology providers: To maintain our website and related systems.
Analytics and advertising providers: To measure website performance and advertising effectiveness, subject to applicable requirements.
Customer communication services: To send order updates, respond to enquiries and manage authorised communications.
Professional advisers and authorities: Where necessary to meet legal obligations, protect our rights or respond to lawful requests.
Such parties may process information in accordance with their own privacy policies and applicable contractual or legal obligations.
Our website may use cookies, pixels and similar technologies to improve your browsing experience and understand how visitors use our services.
These technologies may help us:
Remember your preferences and shopping cart
Understand website traffic and performance
Measure the effectiveness of advertising campaigns
Show relevant advertisements on supported platforms, where permitted
You can manage or disable cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.
Where required by applicable law, we will seek consent before using non-essential cookies or similar tracking technologies.
If you provide your contact details and consent where required, Mahal Jewels may contact you regarding new collections, special offers, jewellery launches, store events and other relevant updates through SMS, email, telephone or WhatsApp.
You may opt out of promotional communications at any time by using the unsubscribe option, replying with an appropriate opt-out request or contacting us directly.
Even after opting out of marketing messages, you may continue to receive essential communications relating to existing orders, payments, deliveries, refunds or customer service.
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, misuse, loss, alteration or disclosure.
However, no method of transmitting or storing information electronically is completely secure. Although we work to protect your information, we cannot guarantee absolute security.
If a personal data breach occurs, we will take appropriate action and provide notifications where required by applicable law.
We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this policy, including order fulfilment, customer support, accounting, legal compliance, dispute resolution and fraud prevention.
When information is no longer required, we will take appropriate steps to delete it, anonymise it or securely dispose of it, subject to applicable legal retention requirements.
Subject to applicable law, you may have the right to:
Request access to information about your personal data held by us
Request correction or updating of inaccurate information
Request deletion of personal information where legally permissible
Withdraw consent for processing based on consent
Opt out of marketing communications
Raise a concern or submit a grievance regarding the handling of your information
To exercise these rights, please contact us using the details provided below. We may need to verify your identity before processing certain requests.
Some information may need to be retained where required by law or necessary to establish, exercise or defend legal claims.
Our website may contain links to third-party websites, payment gateways, social media platforms or other external services.
Mahal Jewels does not control the privacy practices or content of these third parties. We encourage you to review their respective privacy policies before sharing personal information with them.
Our website and online purchasing services are not intended to collect personal information directly from children in violation of applicable law.
If we become aware that personal information has been collected in circumstances where consent or other legal requirements have not been satisfied, we will take appropriate steps to address the matter in accordance with applicable law.
Some of our website service providers may store or process information on servers located outside India. Where this occurs, we will take steps to ensure that such processing complies with applicable Indian data protection requirements and any relevant restrictions on international transfers.
We may update this Privacy Policy from time to time to reflect changes in our business practices, website features, technology or applicable laws.
Any revised policy will be published on this page with an updated “Last Updated” date. We encourage you to review this page periodically.
If you have questions about this Privacy Policy, wish to exercise your privacy rights or want to raise a privacy-related concern, you can contact us at:
Business Name: Suvarnim Mahal Jewels LLP
Brand Name: Mahal Jewels
Website: https://mahaljewels.com
Email: [Insert official customer support email]
Phone: +91-9161655539 / +91-9919666130
Address: [Insert complete registered office or designated privacy contact address]
We will review privacy-related requests and respond in accordance with applicable law.
This Privacy Policy is intended to explain Mahal Jewels’ general privacy practices. Please ensure that it accurately reflects your actual website integrations, business processes and applicable legal obligations before publishing.
Mahal Jewels, a company devoted to creating jewelry that represents tradition, sophistication, and durability, was conceived from this base of craftsmanship and refinement. Each piece carries on a heritage that started with fabric and now shines through exquisite jewelry, making it more than just an ornament.
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